Recruitment/Head Office Administrative Assistant

Recruitment/Head Office Administrative Assistant – Liverpool

Britbet is a partnership of 58 racecourses across the UK, delivering betting services to racegoers under the Britbet and Tote brands. We’re looking for a highly organised and proactive Administrator to join our Head Office team in Liverpool, supporting our Recruitment, Operations and Finance functions.

What you’ll do

Office Admin:

• Manage inbound/outbound calls, emails, post and day-to-day enquiries
• Investigate and track lost or late customer ticket payments
• Arrange collection and delivery of cash floats to racecourses
• Maintain strong relationships with On-course workforce and internal departments
• Support Operations at race meetings nationwide (staff passes, uniforms, accommodation)

Recruitment Admin:

• Track candidate progress for casual on-course roles, end-to-end process
• Support with onboarding process' (right-to-work checks, contracts, training arrangements)
• Manage inbound/outbound emails and calls for our casual on-course recruitment sector
• Liaise and maintain strong relationships with candidates and internal departments

What we’re looking for

• Strong organisational skills
• Excellent attention to detail
• Confident communicator
• Good customer service/telephony skills
• Positive, proactive approach
• Team player comfortable in a fast-paced environment

Benefits

• 25 days holiday + bank holidays
• Full time hours
• Pension scheme
• Free on-site parking
• Sick pay
• Casual dress
• Supportive and collaborative team environment

Schedule

• 5 days per week, Monday to Friday
• 37.5 hours per week, 7.5 hours per day (9-4:30/9:30-5)
• Permanent contract

Application question to consider

• Are you able to reliably commute to Bootle, Liverpool L30 - Monday to Friday?