Customer Service Assistant

Britbet

Doncaster•£12.90-£14.05 + 13.3% holiday pay = £14.61-£15.91 per hour•Part time•Temporary

We are looking for Customer Service Assistants to work with us in our betting team at Doncaster Racecourse and across the country.


You would be working in the public, restaurant and hospitality areas across some of our 58 racecourses around the UK, including Doncaster, Southwell, Market Rasen, York. We'll also have opportunities for your to support us at national festival such as York Ebor, Cheltenham Festival and Aintree Grand National.


Who are we?

Britbet is a unique partnership created by British racecourses, providing betting services for racegoers and racing fans alike. We deliver an exciting, customer-focused betting experience, offering both Tote and Britbet branded bets as a key part of the race day atmosphere.


Who are we looking for?

· Applicants 18+

· Excellent Customer Service skills - experience preferred

· Excellent Cash Handling skills - experience preferred

· Honest and reliable team members

· Commitment to understanding betting product knowledge

· Drivers/keen travellers


What does the role entail?

· Learning and understanding our products

· Providing a welcoming and friendly customer service

· Ensuring bets are placed accurately

· Providing accurate pay outs on winning tickets

· Full paid training

· Opportunities to advance into more interesting roles on course


Why work for us?

· A fun and fast-paced customer service role at racing events

· Working in a friendly and supportive environment

· Competitive hourly pay and holiday pay

· Opportunity to work at other racecourses across the country

· Flexible working

· Free on-site parking


Pay Rate

· CSA - £12.90 + holiday pay 13.3% = £14.61 per hour

· Courier - £14.05 + holiday pay 13.3% = £15.91 per hour

· The same rate for all ages 18+

· Monthly pay