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We have a vacancy for the full-time role of Race-Day Manager The ideal candidate will be based in the Southwest to plan; set-up and manage race meetings at Bath; Exeter; Newton Abbot; Taunton &amp; Wincanton; attend as supporting manager, when required, at Aintree Grand National; Cheltenham (any meeting); Epsom Derby &amp; Qipco Goodwood Festival, and provide holiday/sickness cover, when necessary, at other racecourses in the South or Midlands. Working with the Head of Operations (South) and individual racecourse managers you will plan the delivery of our betting and other services as required at each fixture. Responsibilities will include:<ul><li>Achieving effective staffing levels.</li><li>Maintaining a high standard of presentation &amp; customer service from the team.</li><li>Monitoring progress of turnover and transactions throughout each meeting, adapting in a pro-active manner to meet racecourse and customer expectations.</li><li>Reporting End of Day records with recommendations for future events.</li><li>Maintaining sufficient cash, stationery/consumables, and marketing materials for future events.</li><li>Keeping the race-day team informed about initiatives; compliance requirements; incentives and achievements.</li><li>Driving turnover of high margin products and Lucky Pick bets in line with company objectives.</li><li>Encouraging and developing individuals within the team. and reporting feedback to the management team.</li><li>Ensuring the core values of the business are upheld at all times.</li></ul> A few things about you:<ul><li>You will have excellent administration skills with high attention to detail.</li><li>You will be a motivated self-starter who is positive, enthusiastic, and pragmatic.</li><li>You will be a shining example of how to deliver excellent customer service.</li><li>You will have the ability to work well under pressure.</li><li>You will have the confidence to interact with customers on service and compliance matters.</li><li>You will have bags of enthusiasm.</li><li>It would be beneficial if you have experience of recruiting, managing, and developing people.</li></ul> Great People Deserve Great Things:As a britbet employee you can take full advantage of our benefits package which includes 25 days annual leave plus bank holidays, a company pension scheme, life assurance, private healthcare, company car or car allowance, company mobile phone and a 10% bonus opportunity. In the first instance candidates should submit their CV.Closing date for applications: Friday 15th December 2023.

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